Terms

Terms of service

Last updated November 14, 2026.

These terms cover detailing of cars, trucks, SUVs, boats and RVs booked with Tall Pines Mobile Car Detailing (“Tall Pines”, “we”) through tallpinesdetailing.com, by text or by phone. Booking means you agree to them.

Prices

Online prices are set by the type of vehicle, the package and, for boats and RVs, the length in feet. They cover a vehicle in normal condition. If yours needs much more than a normal clean (for example heavy pet hair, mud, sand, mold, smoke or biohazards), or is larger than you told us, we will tell you the difference before we start. If you decline, we refund that detail in full. We never add a charge after the work is done.

Ceramic coating, paint correction and the other extras are quoted separately and are never charged without your agreement.

Paying

Payments are taken by Stripe; we never see or store your full card number. For a one-time detail, you pay when you book. Each charge comes with an emailed receipt.

Plans and the intro price

A plan starts with a full detail at an intro price: $20 for a car, truck or SUV, or half the regular price for a boat or RV. You pay the intro price when you book. Every visit after that is a maintenance detail (hand wash, wheels and tires, glass, vacuum and wipe-down, door jambs and a sealant top-up) at the plan’s price for your vehicle. The plan’s first maintenance charge is made one plan period after you book (two weeks on “Every 2 weeks”, one month on “Monthly”), and the same card is then charged on that schedule until you pause or cancel. Every two weeks is offered for cars, trucks and SUVs; boats and RVs can be on a monthly plan.

Minimum. Because the intro price is far below the regular price, a plan includes your first 3 maintenance visits. If you cancel before 3 maintenance visits have been charged, we charge the difference between the intro price and the regular full-detail price for your vehicle (for example $240 on a sedan or $290 on an SUV). This amount is shown before you pay, on our site and on the Stripe checkout page. One intro price per household and vehicle.

Plans: skipping, pausing and cancelling

You can skip or move a visit by texting or emailing us. After the minimum above, you can pause your plan or cancel it at any time by texting or emailing us, or through the billing link in your receipt email; cancelling stops all future charges. A visit already paid for can still be scheduled, or refunded if you cancel at least 24 hours before it is scheduled and before any work starts.

Scheduling and weather

We text within one business day of booking to set a date and a one-hour arrival window. If weather makes the work unsafe or pointless (lightning, high wind, heavy rain), we move your detail to the next good day at no cost.

The rain promise

If rain spots your paint within 48 hours of an exterior detail, text us a photo and we will come back and rinse it, free.

Where we work

We bring our own water and power. You need to give us a safe, legal place to work with room to walk around the vehicle: your driveway, an open garage, a parking spot you have permission to use, or a trailer or lift. We detail boats on a trailer or lift, not in the water. If the vehicle is at a storage lot, marina, HOA or apartment complex, please make sure they allow mobile detailing.

Access and your belongings

For an interior, leave the vehicle unlocked or hand us the keys, and please remove cash, valuables and anything fragile first. Tell us before the visit about damaged paint, trim, upholstery, seals or electronics; we are not responsible for pre-existing damage, or for the failure of paint, clear coat, vinyl, seals or parts that were already failing.

Satisfaction

We walk the work with you before we leave and fix anything you point out then. If you notice something after we’ve gone, text us within 48 hours with a photo and we will come back to put it right.

Contact

Tall Pines Mobile Car Detailing, North Houston & Lake Conroe, Texas. hello@tallpinesdetailing.com, (936) 297-5944.